Microsoft Dynamic CRM

Microsoft Dynamics CRM is a highly developed business application program that grants which requires basic services by doing Business Analyst, ISVs and VARs. With this platform ample of applications can be shaped. May be these application supports Microsoft Dynamics but it is limited to CRM-type applications. Microsoft Dynamic CRM offers common applications elements like Security, workflow, Data access and presentation logic in familiar development surroundings.

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Silicon Valley is an integral part of any Microsoft Dynamics CRM deployment, intelligently directing traffic, optimizing and helping secure the network and applications, ensuring server availability, offloading processor-intensive tasks, and much more. F5 offers a best act upon for highly available which provides advanced quality to experience Microsoft Dynamics CRM end users. Dynamic CRM is the way to understand about their clients by offering superior customer experience.

Key benefits of CRM :
  • Perk up the relation with an existing client
  • Boost up your sales during buying process
  • Migrate existing customer data into hosted CRM 4 with Scribe Insight
  • Cross selling increase possibilities of products and services
  • Cost effective for support and service
  • Improved in profitability
  • Improved marketing capability through effectively targeted communications (e.g. mailers, promo emails)

Silicon Valley has the expertise in integrating CRM solutions with your business. Dynamic CRM offers 4 different modes for CRM application which helps to create unique business needs for clients. Each CRM we offer makes its own different benefit above another CRM. To make easy for you to choose the correct CRM solution we have expertise that can customize the application according to your needs.

The principle functionality is mandatory for LOB solutions. At the time of finished application many of the components come straight out of the box with Microsoft CRM :

User interface: Microsoft Dynamic CRM has fully featured user interface based on Microsoft Standards. Without parting Microsoft Outlook CRM features can be accessed. This is the key benefit to many users.

Security: For user verification you get fully developed system which also gives user administration and role-based security on working directory. It’s allowing you to direct control to access individual record.

Data model: Microsoft Dynamic CRM gives you the platform which includes extensive templates for tracking, contacts, services activities, organizations, people and marketing activities.

Workflow engine: Microsoft Workflow functions facilitate you to construct business workflow to route the transaction and allow you to track progress report.

Reporting: Start with a set of pre-built reports and an extensible reporting architecture (Microsoft SQL Server Reporting Service), ad hoc query tool, and report export to Excel and PDF files.

Compatibility: It is fully customizable and extensible as its developed in Microsoft .NET technologies.

Additional features: This standard product includes a data importing wizard, off-line capability and wireless devices.

Key benefits of CRM :
  • Hosted CRM 4 is available anywhere via an Internet connected PC or smart phone
  • Integrate with Microsoft Office and Outlook seamlessly
  • Workflows in CRM 4 improve your sales, marketing and customer management activities
  • Maximize sales opportunities by analyzing customer behavior and trends

Microsoft Dynamics CRM Marketing module is a computerization of organizing promotion campaigns. The list of customers can be created by marketing staff, can produce and send the mass emails, which shows measure results and cost incurred. It helps for customer service department door to centralized records for entire client information. It is very quick to see the history of customer and customer can be serviced efficiently. CRM can be managed effectively without extra cost. It also supports Multilanguage and multicurrency to organize multiple branches. Microsoft Dynamics CRM has a unique feature of duplicate data detection which prevents staff from wasting time in inserting same records.

Microsoft Dynamics CRM SDK that simplifies the development of Internet-enabled applications that interact with Microsoft Dynamics CRM.

Our Services includes in CRM:
  • Microsoft Dynamic CRM Consulting, Development and Deployment
  • Dynamic CRM System Customization
  • Customer Management Solution
  • CRM Development
  • Dynamics CRM Maintenance and Testing
  • Offshore Remote support for Microsoft Dynamics
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